Job Title: Program Specialist III - Financial Education, Grant, & Communications Specialist Open Date: October 28, 2021
Salary Group/Class No. B19/1572 Close Date: Until Filled
Current Status: Open Posting Number: 466-2022-001
Number of Positions: 1 No. 14890813
Monthly Salary: $4,000.00 - $4,500.00 Part-Time: No
Work Location: 2601 North Lamar Blvd. Austin, Texas Position Type: External
Travel Required: 15% FLSA Eligible: Exempt

Applications Accepted By:


Texas Office of Consumer Credit Commissioner

Human Resources 2601 N. Lamar Blvd

Austin, TX 78705

Attention: Human Resources
Job Description

Performs complex (journey-level) work coordinating the Texas Financial Education Endowment (TFEE) Grant, Financial Education Program, Agency Communications, and Agency Website Committee.   May provide guidance to others. Works under general supervision, with some latitude for the use of initiative and independent judgment.

Coordinates TFEE by preparing, maintaining, and reporting grant activity; Coordinates and evaluates grant applications to determine appropriateness of grant or compliance with requirements and standards. Leads cross-functional work groups composed of internal and external stakeholders to develop and refine grant priorities, work plans, and recommendations. Oversees and reviews submitted grant applications and the applicant’s eligibility for award based on established criteria. Monitors and analyzes grant work budgets to determine spending trends, areas of concern, and the general outlook of the grant. Monitors the implementation, management, evaluation, and close-out of grants according to rules and regulations.

Coordinates the agency’s financial education program by working with, and speaking to, community and professional groups to coordinate, improve, and stimulate interest in financial education programs. Will conduct community engagement and outreach to support and promote financial education.  Delivers financial education training in a classroom and e-learning environment. Prepares administrative reports, studies, and specialized research projects; Plans and develops educational programs. Assists in developing policy and procedure manuals. Responsible for providing services and information to agency program staff, industry, governmental agencies, community organizations, and the general public. 

Coordinates the preparation and distribution of organizational publications, including financial education brochures, news and informational releases, newsletters, fact sheets, and content for web sites and social media. Will assist in developing web site and social media content. Participates in usability testing and enhancements. Will prepare content for posting on social media sites, such as broadcast messages, and may prepare general comments. Responds to general information inquiries about agency activities by phone and email. Performs related work as assigned.

Applicants must submit a one-page writing sample along with their State of Texas Application in order to be considered for this position.

Additional information on the SAO Military Crosswalk is available here:

Essential Job Functions
  • Performs an array of technical, training, research, planning, policy, program assessment, and administrative activities related to financial education through initiatives.
  • Delivery of agency program by creating materials for press releases, case studies, financial education newsletters, and public hearings.
  • Provides technical education and training on extensive financial education outreach program.
  • Skill in editorial and design concepts and practices, and in the use of a computer and applicable software.
  • Ability to research and prepare information, to design communication plans and materials related to the goals and priorities of the agency, to compose usable content for the Web and social media, to prepare copy and scripts, to design broad communications plans and materials, to communicate effectively, and to provide guidance to others.
  • Studies and analyzes operations and problems, prepares reports of findings and recommends improvements, adaptations, or revisions to the grant program.
  • Interprets policies, rules, and regulations; provides guidance to staff and the community regarding grant administration, compliance, policies, and procedures; and resolves related issues and concerns.
  • Assists in the development of requirements for agency grant program.
  • Prepares work plans and time lines to ensure receipt of grant applications and program reports in a timely manner.
  • Receives and reviews grant applications.
  • Monitors activities of grant recipients.
  • Evaluates requests for grant reimbursements.
  • Recommends improvements, adaptations, or revisions to the grant program.
  • Maintains files and records, prepares reports related to financial education and the grant program.
  • Collaborates in the development, implementation, analysis, and delivery of educational courses and material.
  • Collaborates with community organizations, stakeholders, and others to develop educational materials.
  • Coordinates the preparation and distribution of education materials, organizational publications, news, and informational releases.
  • Develops program web site design, content, and participates in usability testing.
  • Serves as a liaison to government agencies, community organizations, and the general public to explain and provide technical assistance on program specifics and requirements.
  • Conducts surveys and reviews to determine compliance with certification requirements, laws, regulations, policies, and procedures.
  • Markets program to community and professional groups to encourage interest in the program.
  • Monitors, reviews and evaluates compliance with program policies and procedures, statutes and rules for assigned program.
  • Assists in the collection, organization, analysis, and preparation of materials in response to requests for program information and reports.
  • Reviews and analyzes industry trends for program options by preparing reports of findings and recommendations in order to produce a more effective program and address areas of concern.
  • Copyedits, proofreads, and revises communication material.
Minimum Qualifications

Graduation from an accredited four-year college or university with major coursework in journalism, public relations, education, communications or a related field. Experience and education may be substituted for one another.
Substantial knowledge and proficiency in the use of word processing, spreadsheets, and database software.
Duties require a person who is efficient, has excellent communication skills (both oral and written), keyboarding skills, and organizational skills. 
Must maintain effective working relationships internally and externally.
Candidate should be detail-oriented and must be able to work independently to meet required deadlines.
Experience in working with local or state government, or a professional group is preferred. 

Preferred Qualifications

Experience in training or teaching.
Experience in grant administration.
Experience in web and social media administration and design

Knowledge, Skills, and Abilities

•        Knowledge of State of Texas policies and procedures related to the program area.

•        Knowledge of statistical analysis processes.

•        Knowledge of research techniques.

•        Knowledge of training and marketing techniques.

•        Knowledge of program management processes.

•        Knowledge of proofreading, editing and preparing informational material.

•        Skill in instructing others.

•        Skill in grant preparation, development, evaluation, and monitoring grant and program.

•        Skill in the use of standard office equipment.

•        Skill in identifying measures or indicators of program performance and in operating computers and applicable software.

•        Ability to research and prepare information, to design communication plans and materials related to the goals and priorities of the agency.

•        Ability to compose content for the web.

•        Ability to gather, assemble, correlate, and analyze facts.

•        Ability to devise solutions to problems.

•        Ability to prepare reports.

•        Ability to develop, evaluate, and interpret policies and procedures.

•        Ability to communicate effectively.



Classroom instruction and on-the-job training is utilized to develop proficiency in examination and to develop knowledge of applicable statutes, rules, regulations, and examination procedures.

All information obtained regarding the status of regulated financial service providers is subject to strict confidentiality. Employees are restricted from having certain loans or financial connections with licensed lenders, may not hold a substantial ownership interest in any licensee, and may not be related to any officer, employee, or consultant of any financial trade association. Employees must manage their personal finances in a manner to avoid conflicts of interest with the agency’s regulated industries. Employees must file an annual ethics disclosure statement with the agency. Must have reliable transportation. Applicants will be required to sign a release authorizing the agency to obtain information regarding the applicant's credit history, police and criminal history information, and educational information.

Males born on or after January 1, 1960, between 18 and 25 years of age, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement.  All offers of employment are contingent on the candidate having legal authorization to work in the United States.  Failure to present such authorization within the time specified by the U. S. Department of Labor will result in the offer being rescinded.

How to Apply

Submit a State of Texas application via mail or in person to: Office of Consumer Credit Commissioner, Human Resources, 2601 N. Lamar Blvd, Austin TX 78705; or via fax to 512.936.7610. Applications MUST include a complete work history. Applications may be downloaded from Résumés submitted without a State of Texas application will not be considered.

State of Texas Employment Application: .pdf 

For directions click here or to request physical accommodation, contact Human Resources at 512.936.7666 or

Interviews will be conducted by appointment following pre-screen of applications. Only those applicants interviewed will be notified of their selection or non-selection.  The Office of the Consumer Credit Commissioner is an equal opportunity employer.