Financial Literacy and Education Resources

The OCCC’s guide to financial literacy and education resources is a one-stop shop for all demographics seeking personal financial literacy information. This site is updated periodically and is also posted on the Texas Department of Health and Human Services website.

 

Finance Commission of Texas

For Specific Questions Regarding the Finance Commission Contact:

Anne Benites
Phone:  (512) 936-6222
E-Mail:  finance.commission@fc.texas.gov

 

Credit Reporting Agencies: Produce and maintain your credit report.

Equifax:
800.685.1111

Experian:
888.397.3742; TTY: 800.972.0322

TransUnion:
800.888.4213

  • Request a free copy of your credit report every 12 months from each credit reporting company by visiting annualcreditreport.com or by phone at 877.322.8228.

 

General Resources

Legal Assistance: Organizations offering informational videos, free legal publications, self-help guides, legal information, and legal aid assistance to populations that may be at a disadvantage or free resource materials can be found here.
HUD-approved housing counselors across Texas are available at little or no cost. You may find a HUD-approved housing counselor near you by calling 800.569.4287.

Consumer Credit Counseling Agencies: These agencies can assist you in becoming deft free and offer a wide range of services. However, they are most helpful as a source of information and credit education. Their goal is to help you remain debt-free.

To locate a certified consumer credit counsleing service in your area, you may contact the National Foundation for Credit Counseling by visiting their website at www.nfcc.org or via phone at 800.388.2227. To locate an agency click here.

 

Texas State Government Agencies

Texas Department of Banking
2601 N. Lamar Boulevard
Austin TX 78705
512.475.1300
Texas Department of Savings and Mortgage Lending
2601 N. Lamar Boulevard
Austin TX 78705
512.472.1350
Texas Attorney General
P.O. Box 125448
Austin TX 78711-2548
512.463.2100
Consumer Hotline: 800.621.0508

Consumer Protection Division

Spanish Speaking

Texas Secretary of State
P.O. Box 12887
Austin TX 78711-2887
Corporations Section - General Business Information
512.463.5555
Credit Service Organizations Registration
512.475.2755 Ext. 0
Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave.
Austin, TX 78731
512 465-3000
888.368.4689
Office of the Governor
P.O. Box 12428
Austin TX 78711-2428
512.463.2000
Consumer Assistance: 800.843.5789
Texas Department of Licensing and Regulation
P.O. Box 12157
Austin TX 78711
512.463-6599 or 800.803.9202
Texas Department of Insurance
P.O. Box 149104
Austin TX 78714-9104
512.463.6169 or 800.252.3439
Texas Department of Family and Protective Services: Elderly Adult Protective Services

P.O. Box 149030

Austin, Texas 78714-9030
1-800-720-7777

Texas Comptroller of Public Accounts
P.O. Box 13528, Capitol Station
Austin, Texas 78711-3528
1-888-334-4112
1-800-252-7875 (Spanish)
Texas Legislature Online TRAIL (Texas Records and Information Locator)
Texas Department of Agriculture
1700 N. Congress, 11th Floor
Austin TX 78701
512.463.7476
800.835.5832
Texas Department of Transportation
125 E. 11th Street
Austin TX 78701-2483
512.463.8585 or 800.622.8682
Texas Department of Housing & Community Affairs
P.O. Box 13941
Austin TX 78711-3941
512.475.3800
Public Utility Commission of Texas
P.O. Box 133266
Austin TX 78711-3326
512.936.7000 or 888.782.8477
Texas Real Estate Commission
P.O. Box 12188
Austin TX 78711-2188
512.459.6544 or 800.250.8732
Report fraud, waste, or abuse occurring at a Texas state agency, college, or university
  • For a comprehensive directory of Texas state agencies and much more, visit Texas.gov.
  • Need contact information for another state bank regulator other than Texas, click here.

 

Federal Government Agencies

National Credit Union Administration
1775 Duke St
Alexandria VA 22314
703.518.6300
National Credit Union Administration: Region 4-Texas
4807 Spicewood Springs Road, Suite 5200
Austin TX 78759
512.342.5600
US Department of Housing & Urban Development
451 7th Street SW
Washington DC 20410
202.708.1112
Federal Trade Commission (main federal site)
Southwest Office: 1999 Bryan Street, Suite 2150
Dallas TX 75201-6808
877.382.4357

Consumer Protection

Spanish Speaking

Office of Comptroller of Currency Southern District
500 N. Akard
Dallas TX 75201-3394
214.720.0656
Federal Reserve
800.333.2231
  • Need to find a bank's federal regulator, click here.

 

Consumer Resources

Better Business Bureau Safe Borrowing-Amercian Bar Association
Austin Tenants’ Council Freddie Mac's Tools and Resources About Home Ownership
Texas Tenant Advisor Fannie Mae Home Path
Texas Veterans Land Board: Housing Assistance National Legal Aid and Defender Association

 

Industry Trade Associations

Contact information for the below trade associations and organizations is provided as a courtesy. The OCCC does not endorse or recommend a specific association or organization. Licensees are solely responsible for maintaining compliance with federal and state statutes, rules and regulations.

American Financial Services Association
919 Eighteen Street N.W.
Washington DC 20006
202.296.5544
email: info@afsamail.org
Texas Automobile Dealers Association
1108 Lavaca
Austin TX 78767-1028
512.476.2686
email: info@tada.org
National Pawnbrokers Association
P.O. Box 508
Keller, TX 76244
817.337.8830
email: info@nationalpawnbrokers.org
Texas Retailers Association
Attn: Ronnie Volkening- President/CEO
400 West 15th Street, Ste 1405
Austin TX 78701
512.472.8261
e-mail: txretailers@txretailers.org
Texas Association of Pawnbrokers
Attn: Peggy Roden
845 Canyon Crest Drive
Irving TX 75063
972.506.0203
Email: tap@rmaus.net
Texas Property Tax Lienholders Association
Attn: Monika Wilson
3432 Greystone Dr, Ste 103
Austin, Texas  78731
512.479.0425
Email: mwilson@tptla.org
Texas Consumer Finance Association
Attn: Chuck Space
4600 Spicewood Springs Road, Ste 103
Austin, TX 78759
800.258.5316 or 512.346.5820
email: space@ecpi.com
Texas Manufactured Housing Association
Attn: D.J. Pendelton
6850 Austin Center Blvd, Ste 325
Austin TX 78731
512.459.1221
email: info@texasmha.com
Texas Independent Automobile Dealers Association
Attn: Mr. Jeff Martin
9951 Anderson Mill Rd, Ste 101
Austin TX 78750
800.442.5944
email: info@txiada.org
American Collectors Association of Texas
18604 Interstate 20 West
Lindale, Texas 75771
512.458.8666
email: info@texascollectors.com
Texas Mortgage Bankers Association
Attn: Lisa Vercher
823 Congress Avenue, Ste 220
Austin TX 78701
512.480.8622
e-mail: lvercher@texasmba.org
Texas Organization of Financial Service Centers
Attn: Michael Brown
3636 S. Alameda Street, Suite B149
Corpus Christi, Texas 78411
214.293.8676
email: Michael@CreditAccessBusiness.com