Financial Literacy and Education Resources
The OCCC’s guide to financial literacy and education resources is a one-stop shop for all demographics seeking personal financial literacy information. This site is updated periodically and is also posted on the Texas Department of Health and Human Services website.
Consumer Financial Protection Bureau
Finance Commission of Texas
For Specific Questions Regarding the Finance Commission Contact:
Phone: 512-936-6222
E-Mail: finance.commission@fc.texas.gov
Credit Reporting Agencies: Produce and maintain your credit report.
Equifax:
800-685-1111
Experian:
888-397-3742; TTY: 800-972-0322
TransUnion:
800-888-4213
- Request a free copy of your credit report every 12 months from each credit reporting company by visiting annualcreditreport.com or by phone at 877-322-8228.
General Resources
Legal Assistance: Organizations offering informational videos, free legal publications, self-help guides, legal information, and legal aid assistance to populations that may be at a disadvantage or free resource materials can be found here.
HUD-approved housing counselors across Texas are available at little or no cost. You may find a HUD-approved housing counselor near you by calling 800-569-4287.
Consumer Credit Counseling Agencies: These agencies can assist you in becoming debt free and offer a wide range of services. However, they are most helpful as a source of information and credit education. Their goal is to help you remain debt-free.
To locate a certified consumer credit counseling service in your area, you may contact the National Foundation for Credit Counseling by visiting their website at www.nfcc.org or via phone at 800-388-2227. To locate an agency click here.
Texas State Government Agencies
| Agency | Address | Phone Number | Secondary Phone Number |
|---|---|---|---|
| Texas Department of Banking | 2601 N. Lamar Boulevard, Austin, TX 78705 | 512-475-1300 | |
| Texas Department of Savings and Mortgage Lending | 2601 N. Lamar Boulevard, Austin, TX 78705 | 512-472-1350 | |
| Texas Attorney General | P.O. Box 125448, Austin, TX 78711-2548 | 512-463-2100 | Consumer Protection Division: 800-621-0508 |
| Texas Secretary of State | P.O. Box 12887, Austin, TX 78711-2887 | General Business Information: 512-463-5555 | Credit Service Organizations Registration: 512-475-2755 Ext. 0 |
| Texas Department of Motor Vehicles (TxDMV) | 4000 Jackson Ave., Austin, TX 78731 | 512-465-3000 or 888-368-4689 | |
| Office of the Governor | P.O. Box 12428, Austin, TX 78711-2428 | 512-463-2000 | Consumer Assistance: 800-843-5789 |
| Texas Department of Licensing and Regulation | P.O. Box 12157, Austin, TX 78711 | 512-463-6599 | 800-803-9202 |
| Texas Department of Insurance | P.O. Box 149104, Austin, TX 78714-9104 | 512-463-6169 | 800-252-3439 |
| Texas Department of Family and Protective Services: Elderly Adult Protective Services | P.O. Box 149030, Austin, TX 78714-9030 | 800-720-7777 | |
| Texas Comptroller of Public Accounts | P.O. Box 13528, Capitol Station, Austin, TX 78711-3528 | 888-334-4112 | 800-252-7875 (Spanish) |
| Texas Legislature Online | |||
| TRAIL (Texas Records and Information Locator) | |||
| Texas Department of Agriculture | 1700 N. Congress, 11th Floor, Austin, TX 78701 | 512-463-7476 | 800-835-5832 |
| Texas Department of Transportation | 125 E. 11th Street, Austin, TX 78701-2483 | 512-463-8585 | 800-622-8682 |
| Texas Department of Housing & Community Affairs | P.O. Box 13941, Austin, TX 78711-3941 | 512-475-3800 | |
| Public Utility Commission of Texas | P.O. Box 133266, Austin, TX 78711-3326 | 512-936-7000 | 888-782-8477 |
| Texas Real Estate Commission | P.O. Box 12188, Austin, TX 78711-2188 | 512-459-6544 | 800-250-8732 |
| Report fraud, waste, or abuse occurring at a Texas state agency, college, or university |
Federal Government Agencies
| Agency | Address | Phone Number | Alternate Contact |
|---|---|---|---|
| National Credit Union Administration | 1775 Duke St, Alexandria, VA 22314 | 703-518-6300 | |
| National Credit Union Administration: Region 4-Texas | 4807 Spicewood Springs Road, Suite 5200, Austin, TX 78759 | 512-342-5600 | |
| US Department of Housing & Urban Development | 451 7th Street SW, Washington, DC 20410 | 202-708-1112 | |
| Federal Trade Commission(main federal site) | Southwest Office: 1999 Bryan Street, Suite 2150, Dallas, TX 75201-6808 | 877-382-4357 | Consumer Protection Spanish Speaking |
| Office of Comptroller of Currency Southern District | 500 N. Akard, Dallas, TX 75201-3394 | 214-720-0656 | |
| Federal Reserve | 800-333-2231 |
- Need to find a bank’s federal regulator, click here
Consumer Resources
- Better Business Bureau
- Freddie Mac’s Tools and Resources About Home Ownership
- Austin Tenants’ Council
- Fannie Mae Home Path
- Texas Tenant Advisor
- National Legal Aid and Defender Association
- Texas Veterans Land Board: Housing Assistance
Industry Trade Associations
Contact information for the below trade associations and organizations is provided as a courtesy. The OCCC does not endorse or recommend a specific association or organization. Licensees are solely responsible for maintaining compliance with federal and state statutes, rules and regulations.
| Agency | Address | Phone Number | Alternate Contact |
|---|---|---|---|
| American Financial Services Association | 919 Eighteen Street N.W., Washington, DC 20006 | 202-296-5544 | info@afsamail.org |
| Texas Automobile Dealers Association | 1108 Lavaca, Austin, TX 78767-1028 | 512-476-2686 | info@tada.org |
| National Pawnbrokers Association | P.O. Box 508, Keller, TX 76244 | 817-337-8830 | info@nationalpawnbrokers.org |
| Texas Retailers Association | 400 West 15th Street, Ste 1405, Austin, TX 78701 | 512-472-8261 | Contact Us – Texas Retailers Association |
| Texas Association of Pawnbrokers | 845 Canyon Crest Drive, Irving, TX 75063 | 214-223-1172 | Texas Pawnbrokers Association |
| Texas Property Tax Lienholders Association | 3432 Greystone Dr, Ste 103, Austin, Texas 78731 | 512-479-0425 | TPTLA | Contact |
| Texas Consumer Finance Association | 4600 Spicewood Springs Road, Ste 103, Austin, TX 78759 | 800-258-5316 or 512-346-5820 | Contact Us - Texas Consumer Finance Association |
| Texas Manufactured Housing Association | 6850 Austin Center Blvd, Ste 325, Austin, TX 78731 | 512-459-1221 | info@texasmha.com |
| Texas Independent Automobile Dealers Association | 9951 Anderson Mill Rd, Ste 101, Austin, TX 78750 | 800-442-5944 | info@txiada.org |
| Texas Organization of Financial Service Centers | 3636 S. Alameda Street, Suite B149, Corpus Christi, Texas 78411 | 214-293-8676 | TOSFC | Contact Us |
| Texas Mortgage Bankers Association | 1701 Directors Blvd, Ste 240, Austin, TX 78744 | 512-480-8622 | TexasMBA | Contact Us |