Complaint Portal

Thank you for answering the previous questions.

For efficient processing of your concerns, please conduct a thorough search to determine if the business that you are filing a complaint against is licensed or registered by the Office of Consumer Credit Commissioner. The best way to determine if the business is regulated by this agency, is to search our system by city and partial street address.

Advanced Search

If you locate the business in our system you can use the license number when filing a complaint to ensure we contact the correct business. If you don't locate the business in our system you can still file a complaint by entering the business information into the complaint form.

To file a complaint online, please click on the  type of business you are submitting a complaint against:

Motor Vehicle Financing        

Payday or Auto Title Loan          

Pawnshop                 

Consumer Loan (Non-Bank)               

Property Tax Lender              

Home Equity Loan or Secondary Mortgage 

Crafted Precious Metal Dealer              

Debt Management/Debt Settlement Organization

Retail Sellers          

Refund Anticipation Loan