Financial Literacy and Education Resources
The OCCC’s guide to financial literacy and education resources is a one-stop shop for all demographics seeking personal financial literacy information. This site is updated periodically and is also posted on the Texas Department of Health and Human Services website.
Consumer Financial Protection Bureau
Finance Commission of Texas
For Specific Questions Regarding the Finance Commission Contact:
Anne Benites
Phone: (512) 936-6222
E-Mail: finance.commission@fc.texas.gov
Credit Reporting Agencies: Produce and maintain your credit report.
Equifax:
800.685.1111
Experian:
888.397.3742; TTY: 800.972.0322
TransUnion:
800.888.4213
- Request a free copy of your credit report every 12 months from each credit reporting company by visiting annualcreditreport.com or by phone at 877.322.8228.
General Resources
Legal Assistance: Organizations offering informational videos, free legal publications, self-help guides, legal information, and legal aid assistance to populations that may be at a disadvantage or free resource materials can be found here.
HUD-approved housing counselors across Texas are available at little or no cost. You may find a HUD-approved housing counselor near you by calling 800.569.4287.
Consumer Credit Counseling Agencies: These agencies can assist you in becoming debt free and offer a wide range of services. However, they are most helpful as a source of information and credit education. Their goal is to help you remain debt-free.
To locate a certified consumer credit counseling service in your area, you may contact the National Foundation for Credit Counseling by visiting their website at www.nfcc.org or via phone at 800.388.2227. To locate an agency click here.
Texas State Government Agencies
| Texas Department of Banking 2601 N. Lamar Boulevard Austin TX 78705 512.475.1300 |
Texas Department of Savings and Mortgage Lending 2601 N. Lamar Boulevard Austin TX 78705 512.472.1350 |
| Texas Attorney General P.O. Box 125448 Austin TX 78711-2548 512.463.2100 Consumer Hotline: 800.621.0508 Consumer Protection Division |
Texas Secretary of State P.O. Box 12887 Austin TX 78711-2887 Corporations Section - General Business Information 512.463.5555 Credit Service Organizations Registration 512.475.2755 Ext. 0 |
| Texas Department of Motor Vehicles (TxDMV) 4000 Jackson Ave. Austin, TX 78731 512 465-3000 888.368.4689 |
Office of the Governor P.O. Box 12428 Austin TX 78711-2428 512.463.2000 Consumer Assistance: 800.843.5789 |
| Texas Department of Licensing and Regulation P.O. Box 12157 Austin TX 78711 512.463-6599 or 800.803.9202 |
Texas Department of Insurance P.O. Box 149104 Austin TX 78714-9104 512.463.6169 or 800.252.3439 |
| Texas Department of Family and Protective Services: Elderly Adult Protective Services P.O. Box 149030 Austin, Texas 78714-9030 |
Texas Comptroller of Public Accounts P.O. Box 13528, Capitol Station Austin, Texas 78711-3528 1-888-334-4112 1-800-252-7875 (Spanish) |
| Texas Legislature Online | TRAIL (Texas Records and Information Locator) |
| Texas Department of Agriculture 1700 N. Congress, 11th Floor Austin TX 78701 512.463.7476 800.835.5832 |
Texas Department of Transportation 125 E. 11th Street Austin TX 78701-2483 512.463.8585 or 800.622.8682 |
| Texas Department of Housing & Community Affairs P.O. Box 13941 Austin TX 78711-3941 512.475.3800 |
Public Utility Commission of Texas P.O. Box 133266 Austin TX 78711-3326 512.936.7000 or 888.782.8477 |
| Texas Real Estate Commission P.O. Box 12188 Austin TX 78711-2188 512.459.6544 or 800.250.8732 |
Report fraud, waste, or abuse occurring at a Texas state agency, college, or university |
- For a comprehensive directory of Texas state agencies and much more, visit Texas.gov.
- Need contact information for another state bank regulator other than Texas, click here.
Federal Government Agencies
| National Credit Union Administration 1775 Duke St Alexandria VA 22314 703.518.6300 |
National Credit Union Administration: Region 4-Texas 4807 Spicewood Springs Road, Suite 5200 Austin TX 78759 512.342.5600 |
| US Department of Housing & Urban Development 451 7th Street SW Washington DC 20410 202.708.1112 |
Federal Trade Commission (main federal site) Southwest Office: 1999 Bryan Street, Suite 2150 Dallas TX 75201-6808 877.382.4357 Consumer Protection |
| Office of Comptroller of Currency Southern District 500 N. Akard Dallas TX 75201-3394 214.720.0656 |
Federal Reserve 800.333.2231 |
- Need to find a bank's federal regulator, click here.
Consumer Resources
Industry Trade Associations
Contact information for the below trade associations and organizations is provided as a courtesy. The OCCC does not endorse or recommend a specific association or organization. Licensees are solely responsible for maintaining compliance with federal and state statutes, rules and regulations.
| American Financial Services Association 919 Eighteen Street N.W. Washington DC 20006 202.296.5544 email: info@afsamail.org |
Texas Automobile Dealers Association 1108 Lavaca Austin TX 78767-1028 512.476.2686 email: info@tada.org |
| National Pawnbrokers Association P.O. Box 508 Keller, TX 76244 817.337.8830 email: info@nationalpawnbrokers.org |
Texas Retailers Association Attn: Ronnie Volkening- President/CEO 400 West 15th Street, Ste 1405 Austin TX 78701 512.472.8261 e-mail: txretailers@txretailers.org |
| Texas Association of Pawnbrokers Attn: Dave Springett 845 Canyon Crest Drive Irving TX 75063 214.223.1172 Email: dspring102@gmail.com |
Texas Property Tax Lienholders Association Attn: Monika Wilson 3432 Greystone Dr, Ste 103 Austin, Texas 78731 512.479.0425 Email: mwilson@tptla.org |
| Texas Consumer Finance Association Attn: Chuck Space 4600 Spicewood Springs Road, Ste 103 Austin, TX 78759 800.258.5316 or 512.346.5820 email: space@ecpi.com |
Texas Manufactured Housing Association Attn: D.J. Pendelton 6850 Austin Center Blvd, Ste 325 Austin TX 78731 512.459.1221 email: info@texasmha.com |
| Texas Independent Automobile Dealers Association Attn: Mr. Jeff Martin 9951 Anderson Mill Rd, Ste 101 Austin TX 78750 800.442.5944 email: info@txiada.org |
Texas Organization of Financial Service Centers Attn: Michael Brown 3636 S. Alameda Street, Suite B149 Corpus Christi, Texas 78411 214.293.8676 email: Michael@CreditAccessBusiness.com |
| Texas Mortgage Bankers Association Attn: Lisa Vercher 823 Congress Avenue, Ste 220 Austin TX 78701 512.480.8622 e-mail: lvercher@texasmba.org |