Your input can help the Office of Consumer Credit Commissioner (OCCC) better serve you and your fellow Texans!

If you would like to participate in the OCCC’s 2020 Customer Satisfaction Survey, please send an email to  You will receive a response with a link to the survey. 

The data received from this survey will be used in the development of the agency’s future goals, objectives, and operational plans.  There is space at the end for you to share specific comments or concerns.  Please do not share your contact information if you would like to remain anonymous.

The survey will remain open through March 31, 2020.