| Job Title: | Systems Administrator II-III | Open Date: | May 7, 2024 |
| Salary Group/Class No. |
B19/B21 0311/0312 |
Close Date: | Until Filled |
| Current Status: | Open | Posting Number: | 466-2024-010 |
| Number of Positions: | 1 | WorkinTexas.com No. | 16574351 |
| Monthly Salary: | $5,000 - $5,833 | Part-Time: | No |
| Work Location: |
Austin |
Position Type: | Internal/External |
| Travel Required: | N/A | FLSA Eligible: | Exempt |
Web Address: https://occc.texas.gov/jobs/current-employment-opportunities
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Mail: Texas Office of Consumer Credit Commissioner Human Resources 2601 N. Lamar Blvd Austin, TX 78705 |
Fax or E-mail: (512)936-7610 or Personnel@occc.texas.gov Attention: Human Resources |
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You may also create, update and submit your State of Texas application using WorkinTexas.com. |
| Job Description |
General Description:
II: Performs routine systems administration support work. Work involves providing technical assistance and customer support for operations problems or issues related to agency information technology systems. Works under moderate supervision with limited latitude for use of initiative and independent judgment built upon a broad-based understanding of agency operations and applicable laws, statutes, and regulations.
III: Performs complex systems administration work. Work involves providing technical assistance and customer support for operations problems or issues related to agency information technology systems. Works under general supervision with moderate latitude for use of initiative and independent judgment built upon a broad-based understanding of agency operations and applicable laws, statutes, and regulations.
Military Occupational Specialty Codes
Information on the SAO Military Crosswalk is available here.
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Essential Job Functions
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| Minimum Qualifications |
Applicants must demonstrate on the application how the following qualifications are met:
- Graduation from a standard senior high school or equivalent, supplemented by educational courses in computer science. Experience and education may be substituted for one another.
- Three years of experience in computer systems support work.
Preferred Qualifications
- Experience with managing helpdesk tickets
- Graduation for accredited four-year college or university in Computer Science or a related field
- Four years full-time experience working in information technology field
- COMPTIA A+ (or similar) Certification
- Experience managing cloud resources
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Knowledge, Skills, and Abilities |
- Knowledge of systems administration; hardware and software configuration and troubleshooting; operating systems and applications; basic Internet security administration; cloud computing; and of information security policies and procedures.
- Knowledge of best practices with respect to computer hardware, software, and network management.
- Skill in the use and support of computers, in the use of applicable programs and systems, and in troubleshooting information systems.
- Skill in installing and maintaining Windows Operating systems, Active Directory, and Microsoft 365 Suite
- Ability to translate technical and industry terms into non-technical language for training
- Ability to operate information technology systems, to troubleshoot, move, and repair equipment
- Ability to communicate effectively orally and in writing
- Ability to work occasional evenings, weekends, skeleton holidays to meet demands of system support
- Ability to analyze data and solve work-related problems;
- Ability to provide guidance to others.
Physical Requirements:
The position requires the employee to primarily perform sedentary office work; however, mobility (moving around the work-site) is routinely required to carry out some duties. This position requires extensive computer, telephone and client/customer interaction, occasionally climbing, kneeling, crawling, and lifting 20 – 50 pounds.
| General |
All information obtained regarding the status of regulated financial service providers is subject to strict confidentiality. Employees are restricted from having certain loans or financial connections with licensed lenders, may not hold a substantial ownership interest in any licensee, and may not be related to any officer, employee, or consultant of any financial trade association. Employees must manage their personal finances in a manner to avoid conflicts of interest with the agency’s regulated industries. Employees must file an annual ethics disclosure statement with the agency. Must have reliable transportation. Applicants will be required to sign a release authorizing the agency to obtain information regarding the applicant's credit history, police and criminal history information, and educational information.
Males born on or after January 1, 1960, between 18 and 25 years of age, will be required to present proof of Selective Service registration on the first day of employment or proof of exemption from Selective Service registration requirement. All offers of employment are contingent on the candidate having legal authorization to work in the United States. Failure to present such authorization within the time specified by the U. S. Department of Labor will result in the offer being rescinded.
| How to Apply |
Submit a State of Texas application via mail or in person to: Office of Consumer Credit Commissioner, Human Resources, 2601 N. Lamar Blvd, Austin TX 78705; via fax to 512.936.7610; via email to personnel@occc.texas.gov; or via WorkinTexas.com. Applications MUST include a complete work history. Resumes submitted without a State of Texas application will not be considered.
Applications may be downloaded from http://occc.texas.gov/jobs.
For directions or to request physical accommodation during the interview process, contact Human Resources at 512.936.7666 or personnel@occc.texas.gov. If reasonably possible, please call at least 48 hours in advance to afford our representative and the hiring division sufficient time to properly review and coordinate your request.
Interviews will be conducted by appointment following pre-screen of applications. Only those applicants interviewed will be notified of their selection or non-selection. The Office of the Consumer Credit Commissioner is an equal opportunity employer.