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Regulated Industries FAQ


Q: What is the status of my application?
A: If you applied online: Please log into ALECS. Your application status is under the dashboard tab.
If you mailed in your application: Please email licensing@occc.texas.gov with the subject line "Application Status". Include any or all of the following:

  1. Master file number
  2. Application ID number
  3. Date you check cleared
  4. Licensee name listed on the application
  5. DBA 

Privacy Policy

The Consumer Credit Commissioner (OCCC) maintains this Web site as a public service. Because the OCCC respects your privacy, we developed this policy to address the most common concerns of Texans who visit us online, in person, or over the Consumer Helpline. This privacy policy does apply to our Web site but does not extend to any sites whose links appear on any of our Web pages.

Public Information Requests

You have a right to request information from the Office of Consumer Credit Commissioner (OCCC) pursuant to the Texas Public Information Act (chapter 552 of the Texas Government Code). Requests must be made in writing. The information and links below will help you make a request, and understand how your request will be handled.

Website Links Policy

Links to the OCCC Website

Advance permission to link to OCCC's website(s) is not necessary; however, be aware that OCCC subpages may change at any time without notice. Entities and individuals linking to the OCCC website must continuously verify links to our subpages.

Site Policies

Fraud Policy – This page outlines the procedures for reporting suspected fraud, waste, or abuse involving state resources to the State Auditor’s Office, which is authorized to investigate allegations of impropriety and illegal acts.

NMLS LICENSING TRANSITION

The Office of Consumer Credit Commissioner (OCCC) is pleased to announce that the agency is transitioning business licenses to the Nationwide Multistate Licensing System (NMLS). The OCCC looks forward to implementing NMLS as part of an ongoing effort to enhance operational efficiency and modernize the licensing experience for regulated industries.